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Booking a tour
You are going to click this link: https://robbenisland.plankton.mobi/home_screen
It will take you to the booking page. When you get there these are the steps to follow:
1. Pick the date of the trip.
2. Choose the time of the Tour, you can choose 9am or 11am, or 1pm
3. Then the screen will scrol...
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Bulk Name Changes
Due to risk and compliance issues Plankton is not allowed to update any guest information on behalf of anyone else. Please use the My Bookings function on the robbenisland.plankton.mobi website to update your guest information.
1. Go to: https://robbenisland.plankton.mobi.
2. In the upper right...
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Name Changes
Please provide Plankton with the following information to assist you.
1. The RIM number for the ticket batch
2. The individual reference numbers for each of the names you would like to change. This reference starts with a series of numbers and
ends with RIM
3. The names of the new ticket holders...
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Password Reset
To reset your Robben island password please go to: https://robbenisland.plankton.mobi/
1. Click on blue profile icon at the top right.
2. Click log in.
3. Enter email and submit.
4. Then at the bottom of the password field click on "Forgot Password"
5. It will send an email to reset your password...
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Rescheduling
Due to risk and compliance issues Plankton is not allowed to update any guest information or reschedule tickets on behalf of anyone else. Please use the My Bookings function on the robbenisland.plankton.mobi website to update your guest information.
1. Go to: https://robbenisland.plankton.mobi.
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